1. Introduction
Welcome to jiliggg — your go-to online gaming platform here in the Philippines. At jiliggg, we understand that trust goes hand-in-hand with entertainment. When you create an account, deposit funds, or simply browse jiliggg.app, you share certain information with us. This Privacy Policy explains, in plain language, exactly what that information is, how we use it, who we might share it with, and what rights you have under Philippine law.
This Privacy Policy applies to all users of jiliggg.app and covers all services offered on the platform — from Color Game and Baccarat to sports betting on boxing, football, and esports. By registering an account or continuing to use jiliggg, you acknowledge that you have read and understood this policy.
jiliggg is committed to full compliance with the Republic Act 10173 — Data Privacy Act of 2012 (DPA) and the implementing rules set by the National Privacy Commission (NPC) of the Philippines. Your data is processed only for lawful, specified, and legitimate purposes.
2. Personal Data We Collect
jiliggg collects different types of personal data depending on how you interact with the platform. Here is a breakdown:
| Category |
Examples |
Required? |
| Identity Data |
Full name, date of birth, nationality, government ID number |
Yes — for KYC |
| Contact Data |
Email address, mobile number, residential address |
Yes — for account |
| Financial Data |
GCash number, Maya account, bank account details, transaction history |
Yes — for payments |
| Technical Data |
IP address, device type, browser, operating system, session data |
Automatic |
| Usage Data |
Games played, bets placed, login times, pages visited |
Automatic |
| Communications Data |
Support chat logs, email correspondence, survey responses |
When applicable |
We do not collect sensitive personal information such as race, religion, health records, or biometric data unless it is directly required for identity verification by Philippine gaming regulations, in which case you will be explicitly informed and asked for consent.
3. How We Collect Your Data
jiliggg collects your personal data through the following means:
- Direct submission: When you register, fill in forms, make deposits, request withdrawals, or contact support.
- Automated collection: Through cookies, web beacons, log files, and similar technologies as you navigate jiliggg.app.
- Third-party sources: From payment processors (GCash, Maya, BDO, etc.) to verify transactions, and from identity verification providers to confirm KYC documents.
- Publicly available sources: For fraud prevention, we may cross-reference publicly available records such as court or government databases where permitted by law.
4. Why We Use Your Personal Data
jiliggg processes your personal data only for clear, legitimate purposes. Below are the specific reasons we use your information:
- Account management: To create, maintain, and secure your jiliggg account.
- Identity verification (KYC/AML): To comply with Anti-Money Laundering Act requirements and Philippine gaming regulations.
- Payment processing: To facilitate deposits and withdrawals through GCash, Maya, BPI, BDO, UnionBank, InstaPay, PESONet, and card payments.
- Game delivery: To run the games, track bets, calculate winnings, and maintain your game history.
- Customer support: To respond to queries, process complaints, and resolve disputes.
- Responsible gaming: To monitor gaming behaviour and enforce self-exclusion or spending limits where applicable.
- Marketing communications: To send you bonuses, promotions, and updates — but only if you have consented. You can opt out at any time.
- Fraud prevention and security: To detect suspicious activity, protect against fraud, and ensure the platform's integrity.
- Legal compliance: To meet obligations under Philippine law, including the DPA, AMLA, and PAGCOR regulations.
jiliggg uses your data only for the purposes listed above. We do not use your gaming activity data for insurance, credit scoring, or any profiling outside the gaming context.
5. Sharing Your Personal Data
jiliggg does not sell or share your personal data for commercial gain. We share your information only in the following limited circumstances:
- Payment service providers: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay, PESONet, Visa, and Mastercard — to process your transactions securely.
- Identity verification providers: Third-party KYC services that help us verify government-issued IDs as required by Philippine gaming regulations.
- IT and hosting providers: Cloud and server infrastructure providers bound by strict data processing agreements.
- Regulatory authorities: PAGCOR, the National Privacy Commission, the AMLC (Anti-Money Laundering Council), and law enforcement — when legally required or when there is a credible threat of fraud.
- Legal advisers and auditors: When necessary to defend legal claims or conduct mandatory financial audits.
All third parties that receive your data are contractually required to keep it confidential, process it only for the stated purpose, and apply security measures at least as stringent as jiliggg's own standards.
6. Cookies and Tracking Technologies
jiliggg uses cookies and similar tracking technologies to make the platform work properly and to understand how players use the site. Here's what we use:
- Essential cookies: Required for login sessions, security, and core platform functionality. These cannot be disabled.
- Analytics cookies: Help us understand which games are popular, how users navigate the site, and where we can improve. Data is aggregated and anonymised.
- Preference cookies: Remember your language settings, display preferences, and other customisations.
- Marketing cookies: Used only with your consent, to deliver relevant promotions. You can opt out via your account settings.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair your ability to use jiliggg fully.
7. Data Retention
jiliggg retains your personal data for as long as your account is active and for a period afterwards as required by Philippine law. Specifically:
- Account and KYC records are retained for a minimum of 5 years after account closure, in line with AMLA requirements.
- Transaction records are kept for 5 years from the date of the transaction.
- Customer support communications are retained for 3 years after resolution.
- Marketing consent records are kept for the duration of the consent and for 1 year after withdrawal.
After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked back to you.
8. Security Measures
Keeping your data safe is something jiliggg takes seriously. We implement the following security controls:
- TLS/SSL encryption for all data transmitted between your device and jiliggg servers.
- AES-256 encryption for data stored at rest, including financial and identity records.
- Multi-factor authentication (MFA) available for all accounts.
- Regular penetration testing and security audits conducted by independent third parties.
- Role-based access controls ensuring only authorised personnel can access sensitive data.
- 24/7 intrusion detection and monitoring systems.
Despite these measures, no system connected to the internet is 100% secure. If we become aware of a data breach that affects your personal information, we will notify you and the National Privacy Commission within the timeframes required by the DPA.
9. Your Rights Under the Data Privacy Act of 2012
As a Philippine data subject, you have the following rights under RA 10173. jiliggg is committed to honouring all of them:
To exercise any of these rights, contact our Data Privacy Officer at privacy@jiliggg.app. We will respond within 15 business days, or as required by the NPC. You also have the right to lodge a complaint directly with the National Privacy Commission if you believe your data rights have been violated.
10. Minors and Under-18 Protection
jiliggg is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has provided us with personal information — whether through a false registration or any other means — we will immediately close the account and delete all associated data. Parents or guardians who believe their child may have registered on jiliggg should contact us at privacy@jiliggg.app without delay.
11. Changes to This Privacy Policy
jiliggg may update this Privacy Policy from time to time to reflect changes in our services, Philippine law, or best practices in data protection. When significant changes are made, we will notify you by email and with a prominent notice on jiliggg.app at least 7 days before the changes take effect.
We encourage you to review this page regularly. The "Last updated" date at the top of this policy will always reflect when the most recent revision was made. Continuing to use jiliggg after an update is posted means you accept the revised Privacy Policy.
If you have questions, concerns, or requests related to your personal data and jiliggg's privacy practices, reach out to our designated Data Privacy Officer (DPO):
For formal complaints, you may also contact the National Privacy Commission of the Philippines directly via their official website at privacy.gov.ph (external regulatory body — not a jiliggg link).
This Privacy Policy should be read together with jiliggg's Terms and Conditions and Responsible Gaming Policy, all of which form part of the agreement between you and jiliggg.
